• customer advisor
  • Jul 07, 2018
Full time Other Professional Services Restaurant-Food Service Sales Telecommunications

Personal Summary

I graduated in July 2008 as a senior technician in industrial maintenance management in the industrial maintenance sector center in El Ouerdia. During my career, I gained experience in the field of industrial maintenance and telemarketing. I worked on behalf of several companies (Eurolastik Tunisia, Teleperformance Tunisia, Convergys Tunisia, Sté GEMAR ... etc).

I wish that I will be able to further develop my skills, my knowledge and my knowledge to have the opportunity to take on new challenges, to achieve a challenge that corresponds to my ambitions and my aspirations.

I am a person above all responsible and respectful person. dynamic and open-minded,
having the desire to reach a high level of expertise but also to share my knowledge.
Field man, leader of man, I possess the managerial characteristics necessary to manage and direct.

Work Experience

Technical Support I
Dec 2013 - Convergys Tunisia

Technical troubleshooting at the internet level (assistance for setting up the "Windows universe" router-PC connection configuration, wifi configuration, electronic messaging configuration, satellite and satellite ADSL decoder support, analogue and voip fixed telephone answering, activation of interventions etc .... for the operator Orange France

customer advisor
Aug 2008 - Nov 2012 Teleperformance Tunisia

Telesales for the profit of an operation called ORANGE TMK, Sales support for Orange 3900 choice 2, France Telecom 1014 "service moving, recovery, and loyalty" and commercial assistance mail and phone for the giant of E-commerce AMAZON.FR

customer advisor
Nov 2012 - Aug 2013 Armatis-lc

Telesales for the Bouygues Telecom France operation and amicable recovery service for the Cdiscount.com operation


Senior Technician Certificate in Industrial Maintenance Management
Mar 2006 - Jul 2008 Industry Training Center in El Ouerdia Tunisia
Patent of professional technician in maintenance of materials of confection
Jan 2000 - Jul 2003 Sectorial Center in Clothing Training Tunis Tunisia