Bilingual Small Business Support Agent

$16 hourly
  • Express Employment Professionals
  • St. Catharines, ON, Canada
  • May 16, 2018
Full time Customer Service

Job Description

Express Employment Professionals is currently hiring a team of bilingual, service-minded individuals for a long term project/assignment with one of our clients in St. Catharines.  This is a full time, permanent opportunity offering flexible scheduling options, a competitive wage, incentives and thorough project specific training.

Duties include:

  • Providing detailed QuickBooks software trouble shooting for small business owners (extensive training provided)
  • Working closely with small business owners via inbound calls and occasional live chats

Hourly Wage: $16.50

Hours: Structured 4 week training, Monday to Friday and then flexible, staggered schedule options once you start

Are you qualified?:

You have:

  • The ability to write and speak fluently in French
  • An interest/experience in accounting and accounting software (experience with QuickBooks as asset but not required)
  • A client focused mind set with the desire to help others
  • Previous call centre experience with inbound calls
  • Highschool Diploma (some post-secondary considered as asset)

Interested?  Send us your resume today!